Does Crypto.com call you?

If someone calls saying they are from Crypto.com, assume it is not real until the app confirms it. Crypto.com's help pages send customers to in-app chat or chat.crypto.com, and as of October 2026 its app can check a live call for you. The FTC warns that impostor calls are used to pressure people into buying or moving crypto, which is hard to get back once sent.

Does Crypto.com call you?

Crypto.com's Live In-App Call Warning, announced on January 7, 2026, works on iOS. During a call from someone claiming to be Crypto.com, you open the app, and a banner at the top appears if Crypto.com is not the one calling. The company says to hang up then.

Crypto.com also runs a Verify tool at crypto.com/verify. You choose a channel such as email, phone or a social network, enter the detail you were contacted from, and it tells you whether that is an official Crypto.com channel. If you are unsure, it says to stop engaging and use chat.crypto.com. Crypto.com also states it will never send you a link to install software or remotely access your device.

Does Crypto.com have a phone number?

Searches for a "Crypto.com phone number" turn up forum and document-site posts listing numbers that do not appear on Crypto.com's own site. Calling one connects you to whoever posted it. Kraken warns that numbers like these claiming to be its support are likely scams, and the same caution applies to any exchange. Crypto.com's own guidance points to in-app chat and chat.crypto.com instead.

Does Coinbase call you?

Coinbase does run phone support, but its help centre sets clear limits. It says to use only the number on its official Contact us page and never an unknown number. If a support call drops, an agent calls back within five minutes on the same number and checks your identity with a security question. Coinbase says it will never call or text to give you a new seed phrase or a wallet address to move funds to, and it warns that caller ID can be spoofed.

Does Kraken have a phone number?

No public one. Kraken says it does not publish direct dial-in support numbers, and any number claiming to be Kraken support is likely a scam. Calls start from the Support tab in the Kraken, Kraken Pro or Krak apps when a call is offered. Kraken may call you only after arranging it by email or chat, and the app then asks you to confirm with a one-time code. An unverified call triggers a warning banner in the app.

Coinbase and Kraken both say staff will never ask for your password, two-factor codes or seed phrase, and all three exchanges rule out remote access to your device. The FTC adds that anyone telling you to move money or buy crypto to keep it safe is an impostor. More patterns are covered in common crypto scams and crypto phishing and wallet drainers. If you have already sent funds, see what to do if you are scammed.