Britain's banks drew 10,092 complaints in 90 days over blocked crypto transfers, with Lloyds on top, a campaign group's count shows

Britain's high-street banks face a wave of complaints over crypto payments. Customers filed 10,092 complaints about blocked or restricted transfers to crypto exchanges over 90 days, from May to August 2026, according to a report published on Tuesday by the advocacy group Stand With Crypto, Decrypt and Cointelegraph reported. The complaints came from 9,803 people.

Lloyds Banking Group received the most, 2,297, followed by Barclays with 1,569 and NatWest Group with 1,278. Decrypt noted that the figures are not weighted by market share and that one person could complain to more than one bank. The complaints were filed through the group's online tool, per Decrypt.

Bank rules vary. Barclays caps crypto transfers at £2,500 per transaction and £10,000 over 30 days, and said its limits are meant to protect customers from crypto-related scams and losses, Decrypt reported. Starling, TSB and Chase UK are among banks that block crypto-related transfers entirely, while Lloyds and Revolut are listed in the report as having no published restrictions, according to the two outlets; Cointelegraph noted that Revolut's support page says transfers to some crypto exchanges are not supported.

Stand With Crypto is asking banks to replace blanket limits with risk-based checks, publish plain-language policies and let customers challenge controls on transfers to FCA-registered firms. It also wants the FCA and the Treasury to say that sector-wide blocks are unlikely to be justified.

What comes next: UK crypto firms are preparing for mandatory FCA authorisation in October 2027, Zumo chief executive Nick Jones said, per Cointelegraph.