What is SafePal wallet and how does it work?

SafePal is a crypto wallet company that offers both software and hardware wallets. One of its devices, the SafePal S1, is a hardware wallet that stays offline and talks to the SafePal app only by scanning QR codes. The company also offers a mobile app for iOS and Android, a browser extension and a Telegram mini app.

What is the SafePal S1 and how does it work?

The S1 is a card-sized hardware wallet with a screen and camera. SafePal says it has no Bluetooth, NFC, Wi-Fi or network module, and its USB port is used only for charging and firmware upgrades.

The SafePal app acts as the online half. Kaia's developer docs describe the flow. You enter a payment in the app, which shows the transfer details as a QR code. You scan it with the S1 and enter your PIN, and the S1 signs the transaction offline. It then displays a series of QR codes holding the signature, which the app scans and broadcasts. The private key stays on the device throughout. For the wider idea, see hot wallet vs cold wallet.

What other SafePal wallets are there?

As of October 2026, SafePal's lineup includes the air-gapped S1 and S1 Pro and the X1, which SafePal launched in 2023 as its first Bluetooth model. In a September 2023 letter, SafePal's CEO said the company was moving to open source, publishing app code for key generation and signing, the QR scanning code used with the S1, and parts of the X1 code. The same letter named Binance Labs, Animoca Brands and SuperScrypt as backers and said the app supports more than 100 blockchains.

The SafePal app can also be used on its own as a software wallet, without any device. In that case the keys live on the phone, which is a different security model from a hardware wallet.

Is SafePal safe to use?

That depends on which product and how it is used. SafePal describes the S1 as using a separate secure element chip to store keys and sign transactions, a hardware random number generator to create keys, and sensors that detect tampering and wipe the key if an attack is detected. The wallet can then be restored from its seed phrase. In April 2025, SafePal said it was upgrading the secure element chips across its hardware line from Common Criteria EAL5+ to EAL6+.

On August 16, 2026, SafePal disclosed a data breach affecting about 39,798 customers who ordered between March 2025 and April 2026, according to BleepingComputer. Names, emails, phone numbers, shipping addresses and order details were exposed through a flaw in an order-tracking plug-in. SafePal said seed phrases, private keys and payment card numbers were not exposed and that it found no evidence that wallets or funds were compromised. It warned customers to expect phishing messages about firmware updates or refunds. Our guide on crypto phishing and wallet drainers explains how those attacks usually work.