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Why did my crypto disappear from my wallet?

When crypto disappears from a wallet it is often hidden, filtered as spam or on a dropped network, but an outgoing transfer you did not make means a drain.

Wallets and keys Illustration: Cryptoweek

If your crypto disappeared from your wallet, the first job is to find out whether it is gone or just out of sight. Your coins sit on the blockchain, not inside the app, so an app can stop displaying them while they stay exactly where they were. If they really moved, the cause is usually a theft, and the steps are different.

Why did my crypto disappear from my wallet?

Paste your address into the explorer for the right network, as shown in how to use a blockchain explorer. Two results are possible.

  • The coins are still at your address. The problem is display. Check that you have the right account and network selected, then look at the app's hidden or spam list. If a token never appeared in the first place, see why your crypto is not showing in your wallet.
  • An outgoing transfer you do not recognize. MetaMask's help pages say to check the date, recipient, app and amount of each unfamiliar transaction, and to treat the wallet as compromised if you still cannot explain it. The usual causes are a leaked recovery phrase or an approval that gave a contract access to your tokens, both covered in crypto phishing and wallet drainers. MetaMask advises creating a new wallet on a clean device, moving any remaining funds there, revoking approvals and reporting the scam. It also says transactions cannot be reversed.

If the coins went to a mistyped or copied address, see what happens if you send crypto to the wrong address.

Why did my crypto disappear on Trust Wallet?

Trust Wallet lets you choose which assets appear on the home screen. Its portfolio guide points to Manage crypto at the bottom of the asset list, where toggles control what shows. A switched-off toggle can look like a missing coin.

Network support also changes. Trust Wallet ended support for more than 20 networks on September 15, 2026, including Moonbeam, Aurora, MultiversX, Nano and Polygon zkEVM. It says those assets stay on their own chains and remain tied to your secret phrase. EVM networks can be added back as custom networks, while non-EVM ones need another wallet that supports them.

Why did my crypto disappear on Phantom?

Phantom hides tokens and collectibles that look like spam, and marks flagged items with a warning symbol. Its help center says to check the hidden list and toggle the item back on under Manage Tokens. Phantom adds that unhiding does not make a token safe. If a token is flagged so that Phantom will not let you use it, the asset is still onchain and can be reached by importing the same wallet into another compatible app.

If nothing is hidden, Phantom's checklist covers the other causes. Confirm the sender used your exact receive address and the right network, and check the explorer to see whether the transfer failed or is still pending. If an exchange shows a withdrawal as complete but no onchain transaction exists, its support team is the place to ask.

Why did my crypto disappear on Coinbase Wallet?

As of November 2026, Coinbase Wallet is known as the Base app. Coinbase's help page says the app decides which assets are spam and hides them from the home screen automatically, and that low-balance assets can be hidden too. You can review them under Settings, then Hide assets, and unhide anything listed there by mistake. Coinbase notes that hidden assets are still in your wallet.

This guide explains how things work. It is not financial, legal or tax advice. Last updated .